Once your pizza restaurant is running, a key decision is how to handle online orders.
The real question is: which system is right for you?
“DoorDash and Uber Eats aren’t the only ways to take online orders.”
1. Direct ordering on your own site — the option most independents land on. You take orders through your own website, pay no marketplace commission, and keep the customer. Lumit, ChowNow and Owner.com, all do this, and some will build you the website if you don’t have one. Best when you want to own the relationship and protect your margin. We recommend Lumit online ordering for restaurants, as they are easy to get started with, reliant and cost efficent.
2. Marketplaces and budget options — Slice is the big pizza-specific name in the US and brings marketplace reach alongside ordering and POS. Watching every dollar? Square Online and GloriaFood switch ordering on cheaply. The trade-off with marketplaces is reach in exchange for a cut and less control of the customer.